ONLINE RESERVATION NEW CLIENT REGISTRATION
K9 ACRES - SUTTON CAMPUS
605 Catering Road, Sutton West, ON, L0E1R0
905.251.5658
Day Care ~ Boarding ~ Grooming ~ Obedience Training
PREMIER, FULL-SERVICE, ALL BREED, PLAY AND STAY PET RESORT
About K9 Acres:
K9 Acres was set up in 2016 with the aim to provide a safe and happy place for dogs of all breeds and temperaments to stay. My wife and I owned small and very large dogs and we had some concerns when they were boarded at some facilities especially with how much outside time they received. After much discussion we chose to start a pet resort where standards would be such that we would be comfortable leaving our own very loved dogs.
A most important part of our business is our staff who we believe are AMAZING and who work so hard with the dogs that stay with us. We aim to give every dog the attention it needs whether its an extra walk, getting needed medications or one-on-one time with a staff member in their run. Our hope is that K9 Acres can be the go to place for our clients when then need to get away whether for a day or an extended vacation.
K9 ACRES is staffed 24 hours a day, 365 days a year.
Daycare hours are from 8am* to 7pm daily.
Social Club hours are from 7am to 7pm daily.
Pricing
Please pay in advance of the stay of your pet - Any bills paid after drop off with be charged and extra $5 per day . No Shows for Daycare will have a $10 No Show fee charged.
Additional Fees & Premium
Statutory Holiday Minimum Stay & Premium
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A three-day minimum stay is required for all bookings over any long weekend / statutory holiday.
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A $40.00 (total) premium is applicable for all stays on a statutory holiday. For example a $120.00 (total) stat holiday premium is applicable per pet for all stays between December 25th and January 1st.
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Bookings of less than the minimum three-day stay will be subject to an additional $25.00 premium per day and reserved based on availability.
No Shows or Late Cancellations
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Day Care - Should a client's pet does not show up for a booked daycare stay a No Show fee of 30% of the booking cost or $40 will be applied to that client's account, whichever is greater.
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Boarding - Clients have up to 72 hours prior to the start of a boarding stay to cancel a booking. Any cancellations that happen with less than 72 hours advanced notice will result in a late cancellation fee being applied to the client's account. The cancellation fee is 30% of the total booking fee or one day's boarding fee, whichever is greater.
Late Pickup or Early Drop off
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Where needed we can organize the following:
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Early drop off between 7:15am and 8am - $10 plus HST per dog
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Late pickup between 7pm and 8pm - $25 plus HST per dog.
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Being late for pickup on Statutory Holidays as well as any day between December 23rd and January 2:
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One to three hours - $25 plus HST per dog
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Longer than three hours - $75 plus HST per dog
Driving Rates
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The driving rate is $0.65/km plus HST (for example, $130 for a 100 km round trip).
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A driver rate of $28.35 per hour plus HST applies for the duration of the return trip.
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A $25 premium plus HST will be charged for pick-ups and drop-offs requested on statutory holidays.
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An additional fee of $20 plus HST will apply for each extra dog included in the trip.
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If the 407 highway is used to reduce travel time, the associated toll fees will be added to the total bill.
Contact Us
Hours of Operation
Monday
8:00 am – 7:00 pm
Tuesday
8:00 am – 7:00 pm
(Social Club drop off opens at 7am)
Wednesday
8:00 am – 7:00 pm
Thursday
8:00 am – 7:00 pm
(Social Club Drop opens at 7am)
Friday - Sunday
8:00 am – 7:00 pm
Address: 605 Catering Rd, Sutton West, ON L0E 1R0, Canada
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K9 Acres was set up in 2016 with the aim to provide a safe and happy place for dogs of all breeds and temperaments to stay.